COMPUTER SUPERHEROES, INC.
PRIVACY POLICY
OneTech Computer Consulting, Inc. d/b/a Computer Superheroes, Inc. (“Computer Superheroes”) has adopted this privacy policy in order to ensure
users of our commitment and dedication to privacy. The following privacy policy guidelines apply to the website www.computersuperheroes.com (Site).
(Site aliases include include but are not limited to computersuperheroes.net, computersuperheroes.biz, myvirtualtech.com, myvirtualtech.net, myvirtualtech.biz, 8004myhero.com, 18004myhero.com, 800-4-my-hero.com, 1-800-4-my-hero.com, onetech.cc, and onetech.biz).
Computer Superheroes respects your right to privacy. We invite you to visit our site to search or browse site without revealing who you are or registering with us. However, if you choose to give us personal information via the Internet that we may need, it is our intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will endeavor to respect youwishes.
1. Registration
Registration is not required to gain access to the Site. However, there may be sections of the web site which may require a password.
2. Collection of IP addresses and the use of “Cookies”
When you visit our Site, some information such as your Internet protocol address, Internet service provider, operating system, the Site from which you arrived, and the time and date of your visit may be collected automatically as part of the software operation of this Site. This intake of information is not personally identifiable. Computer Superheroes uses this information solely for internal marketing purposes, for example, to see what pages are most frequently visited in order to improve the Site. After it is used for internal marketing purposes, this information is discarded.
We also collect information through the use of a technology called “cookies.” A cookie is a small file that a web site can send to your browser, which is then stored on your system by your browser. The use of cookie technology on csc.com is solely for internal marketing purposes. If you are uncomfortable accepting cookies from our Site or any other, you can set your browser to notify you when a Site attempts to send you a cookie, giving you the opportunity to decide for yourself whether or not to accept the cookie. You can also set your browser to turn off cookies.
3. Your Account
When establishing an account with Computer Superheroes or requesting information from our website, you will be asked to submit a request with your contact information address. We may also ask you to provide use some technical, commercial, or other internet-based information. Providing such information is optional; however, the more we know about you, the better we can provide the products and services you want most and best service your business needs.
We use your customer contact information to respond to your e-mail requests and to reach you if we need additional information to complete your product request. Any financial information collected is used only for billing products and services you purchase at Computer Superheroes. We may also contact you about promotional or upcoming events, or to take part in on-line focus groups or surveys. You may opt-out of these mailings as outlined below in the choice/opt out section.
4. Personal Information
Any time Computer Superheroes collects information that you voluntarily submit, it is Computer Superheroes’ intent to inform you of why this information is being requested and how it is going to be used. We may collect personal information from you including phone, electronic mail address, and other information you choose to provide at various times, for example, when you complete an online form or request. Computer Superheroes uses the personal information we collect online to process your requests, inform you of opportunities that we believe you might find interesting, and to understand your needs so that we can provide you with the highest quality of service. Computer Superheroes intends to protect and secure the personal information that you submit to this Site. Computer Superheroes will not sell, distribute, or give your personal information to any third party without your knowledge and consent. Computer Superheroes shall not be liable for any personal information that you submit to external vendors or to any web site linked to this Site.
5. Transactional Information
Computer Superheroes’ transactional information, such as traffic patterns, sales, aggregate data regarding general shopping patterns, and other site information may be shared with vendors and other reputable third parties. This data will never contain any identifiable personal information of Computer
Superheroes’ guests. For example, we might share statistics on how many customers purchased a specific service, but we will not specifically disclose who purchased the product.
6. Children’s usage of the Site
This Site is intended for adult use only. It is not intended for children, and we ask that minors not submit any personal information to us.
7. Nature of Data on the Internet
It is Computer Superheroes’ intent to guard any personal information that you submit to us, and Computer Superheroes will continue to take steps to maintain the security of this Site. However, as a corporation, the data we collect from you may be internationally distributed throughout OneTech Computer Consulting, Inc. d/b/a/ Computer Superheroes, Inc. and its subsidiaries and the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Therefore, in submitting personal information to the Site, you assume the risk of a third party obtaining that information.
8. Required Disclosure
Computer Superheroes discloses personal information when required by law or in the good faith belief that such action is necessary for the following
reasons:
- To conform to the edict of the law or comply with a legal process served on Computer Superheroes or its website;
- To protect and defend the property rights of Computer Superheroes, its website, or that of its guests; or
- To act under exigent circumstances to protect the personal safety of Computer Superheroes’ guests, employees, or the general public.
9. Policies on Other Sites
Computer Superheroes has no control over, not does it bear any of the responsibility for the privacy policies and/or content of any sites or advertisers linked to or on our website. Computer Superheroes also takes no responsibility for the cookies these sites or advertisers might deposit on your hard drive.
10. Public Terms
Computer Superheroes’ website may make chat rooms, forums, message boards, and/or news groups available to our users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose any personal or sensitive information.
11. Your Consent
By using the Computer Superheroes website, you consent to the collection, storage, and dissemination of personal data as described above. We will post any changes to our privacy policy on this page so you can readily review the most current policy. Computer Superheroes reserves the right to e-mail you regarding changes to our privacy policy or any other matters Computer Superheroes considers necessary for the administration of the site.
12. Expunging Your Information from Our Records
To discontinue any e-mail solicitation, go to https://computersuperheroes.com/superheroes/contact-us. Please send an email to info@computersuperheroes.com, or use one of the alternate contact methods listed below to remove your contact information from our database provided we have completed all your pending transactions. Please note, however, that information is never completely removed from our history and disaster recovery archives. We also need to retain sale information for tax records.
13. Contact Information
If you have questions regarding our privacy policy, please contact info@computersuperheroes.com. You can also use this e-mail address to:
- Remove your contact information from our database.
- Notify us of updates to any of your personal account information.
You may also contact us as follows:
Metro Denver: 720.205.5250
Northern Colorado: 970.532.3189
U.S. Mail:
Computer Superheroes
ATTN: Web Services Manager
5325 Gary Drive
Berthoud, CO 80513
USA
14. Choice of Law and Jurisdiction
The contents of Computer Superheroes’ web site are governed by the laws of the State of Colorado in the United States, and any claims arising directly or indirectly out of any materials contained on the Site are subject to these same laws.